Keep Pace with the Transforming Energy Market

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Alyson Rossini, PMP, has project management and distribution system design experience working as a consultant in the utility and energy industry. She trains, supervises, and leads a team of distribution engineers, and she develops and implements program processes and performance metrics. She has managed strategic sourcing projects for various materials and services used in power generation, transmission, and distribution. She earned her Bachelors of Science in Industrial Engineering from Northeastern University.

Customer service is a valuable part of any utility business strategy. When the power goes out, customers aren’t concerned with how the power will be restored - they just want it back on. Utilities are feeling more pressure to protect the grid from extreme weather and restore power as quickly as possible with hurricanes, floods, and snow and ice storms causing more power outages in the United States than any other source.

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